Q. Implementation of e-governance in local governments will  improve service delivery at the local level and also takes us a step closer towards achieving broader socio-economic goals. Elaborate. 

Why the question:

As India grows more urban, the importance of effective governance and service delivery by city governments becomes central to the well-being of Indians.

Key Demand of the question:

To write about the benefits of e-governance at local level with respect to service delivery and achieving socio-economic goals.

Directive word: 

Elaborate – Give a detailed account as to how and why it occurred, or what is the context. You must be defining key terms wherever appropriate and substantiate with relevant associated facts.

Structure of the answer:


Start by defining e-governance.


In the first part, address the how e-governance improves service delivery – give examples from across the country.

Next, link e-governance with achieving broader socio-economic goals like – poverty alleviation, equity, security and sustainable development etc.


Write a way forward how local governments can move towards e-governance.